Bonus Terms and Conditions
If you have received a bonus from Big5Casino you are bound by the following terms and conditions. Unlike other casinos, we have ensured the bonus terms are as clear as possible for the player, so you are kept informed of the exact requirements of your bonus and when you can withdraw your money.
These Terms and Conditions also cover any special events, promotional offers and affiliate programs whose offers may vary from the promotions on-site.
1. Bonus types
1.1 Big5Casino Animal Bonuses: start as a Buffalo and move up to reach the Lion:
- Buffalo Casino Bonus (Welcome Bonus) - 2 Bonuses to choose from:
100% up to €500 (minimum deposit €20)
100% up to €500 + 500 Free Spins (minimum deposit €55)
You will unlock 50 Free Spins each day, for 10 days. Totalling 500 Free Spins over the 10 days!
- Leopard Casino Bonus : 50% up to €150
- Rhino Casino Bonus: 50% up to €200
- Elephant Casino Bonus: 50% up to €250
- Lion Casino Bonus:50% up to €300
The welcome bonus will be credited to your player's account once you activate it, by moving the slider to the ON position during your deposit.
Please see below following information regarding the welcome bonus package:
- The welcome bonus is only available for new players with a unique account.
- The desired welcome bonus can be chosen from the time of registration, the available bonuses may change.
- A welcome bonus may only be claimed once.
- The welcome bonus is bound by minimum bet conditions, details of which can be found below.
1.2 Free bonuses
• In the event that you have received a free bonus (a no deposit bonus), the payout is limited to 10x the bonus amount. To verify your account and claim your winnings, a deposit must be made in the last 60 days or within 30 days after the claimed winnings. All currently offered deposit methods, except PaySafe, can be used to verify your account. All remaining free bonus winnings (requested to be withdrawn and/or remain in balance) exceeding maximum amount granted for payout will be waived.
• The payout for Free Spins is limited to a maximum of €25 per Free Spins campaign when issued as a No Deposit Bonus. When the Free Spins are given as a deposit incentive, the maximum is limited to €50 per Free Spins campaign.
Players from following countries are excluded from all and any free bonus offers, sign-up bonus, no-deposit free spins offered with games and bonuses, free bonus-money and all and any affiliate(s) related bonus and free spins offers:
Bulgaria, all countries outside the European Union, Czech Republic, Croatia, Estonia, Hungary, Italy, Latvia, Lithuania, Poland, Romania, Slovakia, Spain.
This exclusion is valid for those players who never made a deposit and or did not make a deposit in the last 30 days. If a group of games is not available for you, Big5Casino may decide at its own discretion to exchange the free spins for another game.
2. How to clear a bonus
You can clear your bonus for withdrawal by placing bets on any game type here at Big5Casino. Win or lose, the amount wagered will be automatically deducted from the minimum wager requirement. Once the wager requirement has been satisfied, you may withdraw the bonus amount and all bonus winnings.
The percentage you have fulfilled your wagering requirement for: you can request a payout. If you fulfilled 20% of your wagering requirements, you can request a payout over 20% of your balance!
As an example, if you deposited €100, and you also claimed €100 welcome bonus, after several game rounds you fulfilled 20% of the WR, and your balance is €1000, you can cash out €200 (20%).
3. Minimum bet conditions
3.1 Buy – off option!
Here at Big5Casino you can almost always request a payout, even when you did not fulfill your wagering requirements yet! You can request a payout for the share you have played through; so no nasty catches when you claimed your bonus!
An example: If you deposited €100 and also received a €100 bonus, after several game rounds you fulfilled 80% of the WR, and your balance is now €1000, you can cash out €800 (80%), the rest of the remaining WR will be bought off!
3.2 Casino and games
A minimum wager requirement is applied to bonuses. The minimum bet requirement for a 100% bonus is 30x (*Buy-off option applies!*) the bonus and deposit amount (unless otherwise stated). Each bet placed will reduce your minimum wager requirement.
Only slot machine games, Keno, Bingo and Scratch card games reduce your wager requirement (WR) at a 1 to 1 ratio. This means that your WR drops by 100% of the value of the bet placed. The WR reduces for different games as follows:
Slot games: 100%
Video poker: 15%
Roulette, live and table games: 10%
All other games: 20%
Sportsbook (explained below): 375%*
A sportsbook minimum wager requirement is 8x the bonus and deposit amount. Before a full withdrawal of the bonus amount and winnings can be made, wagers equalling 8x the original combined bonus and deposit amount must be made. If the received bonus is a ‘No Deposit Bonus’ or not matching up to the deposit value, an equivalent value will be used.
For example, if you deposit €100 and receive a 100% welcome bonus of €100, you will have to wager €1600 before you can withdraw the full amount of your bonus. This means that the 8x play-through is for the total of your deposit and the bonus amount.
Odds must be equal to or greater than 1.8 to count towards the minimum wager requirement (WR). Bets made on odds lower than 1.8 will not count towards the WR. Each bet must be placed on an event with three or more potential outcomes. If the bonus amount is placed on more than one bet, each bet must be placed on different markets (i.e different bet types on one fixture or one bet type on different fixtures).
4. What you should know
4.1 If you wish to withdraw a bonus amount without having met the minimum wager requirements, you may choose a partial amount and the remainder of your balance will be set to zero. This is not reversible.
4.2 Bonus amounts and winnings are valid for 30 days, from the day of claiming. If you have not met the conditions of the bonus within this time, or made a partial withdrawal, the bonus will be forfeited.
4.3 Not all game types count 100% towards the minimum wager requirements, see above for an overview of each game type.
4.4 A player does not have to receive a bonus. If you feel that a bonus have been credited to your account accidentally, you will need to contact our support team before placing any bets with the bonus amount. The bonus and conditions will then be withdrawn.
4.5 If it is decided that a player or group is abusing a bonus, Big5Casino reserves the right to withdraw the bonus and conditions or close the player account without providing a reason.
4.6 Placing single bets equal to or in excess of 30% or more of the value of the user’s total balance (including any given bonus) until such time as the wagering requirements for that bonus have been met is not permitted.
4.7 All decisions regarding bonus abuse are final and consequences may be dealt without prior warning.
4.8 Big5Casino reserves the right to cancel or change the terms and conditions of a bonus at any time.
4.9 Wagering requirements and balances are given in the player lobby. This depends on the records received from the game providers and is meant as an indication only. In rare cases the amounts shown may differ from actual bets made, when a payout request is made the correct levels will be verified and a valid determination of your wager requirements and remaining amounts can be made.
Terms and Conditions
of Big5Casino apply.
Last update: April, 2018